Returns & Refunds

Returns & Refunds

If you have an issue with an item purchased from Silforma, please email SamuelHillla97@outlook.com with your order number and details.

Return requests

Contact us before mailing a return. We will provide return instructions and the applicable return location. Do not ship an item to an unconfirmed address.

Eligibility and costs

Return eligibility, deadlines, item condition requirements, and return-shipping responsibilities depend on the purchase circumstances and applicable consumer law. We will explain the applicable options when responding to your request. Nothing on this page limits statutory consumer rights, including rights relating to faulty or misdescribed goods.

Refunds

When a refund is approved or legally required, it will be issued using the original payment method where possible. Processing times may vary. For assistance, email SamuelHillla97@outlook.com.